Very understanding and respectful of our wishes, cannot fault anything in anyway.
You not only cared for our loved one but also the surviving family.
We got everything we asked for – excellent.
Friendly, accessible, understood our needs and met them to our complete satisfaction.
The staff were wonderful and so helpful, nothing was too much trouble.
I particularly liked the compassion shown to myself and my family and the dignity and respect shown to Ronald on the day of the funeral, you dealt with it perfectly
Everything was 1st class
It was a quiet and dignified time. We were given the choice of how much we wanted to participate and the whole thing was very moving
Everything was done professionally & with a great deal of respect.
Liked the personal service. Being able to pop in or call to ask any questions before and after the service without feeling that you are being a nuisance.
⭐⭐⭐⭐⭐
We both loved the idea of being under the bluebells. The staff were friendly and proffesional.
Nothing was too much trouble, very professional & compassionate
Highly recommend using AGW for their professional caring advice and services. No need to go to any other funeral director.
I liked the fact that you took the whole worry away from us. Every problem was taken care of at such a stressful time – it was all perfect.
Professional but intimate and friendly–
A beautiful location and “green” environment – stunning.
The close contact and caring nature of all the staff was amazing – it really helped us cope with this tragic death.
My husband and I were delighted to visit the grounds at Herongate Wood Cemetery and to choose the location where our remains would be placed. The staff were very friendly and helpful throughout the whole experience, and we thoroughly enjoyed the experience.
Peace & tranquility, excellent.
The whole procedure was managed in a sympathetic and professional manner.
Showed consistency, sensitivity, professionalism and respect.
Herongate Wood – excellent. A wonderful place to be laid to rest.
Every wish was taken care of no matter how small.
It was so peaceful and beautiful
Friendliness, compassion, attention to small details.
⭐⭐⭐⭐⭐
Lovely setting with beautiful scenery. Staff and setting were perfect all around.
Helpful, friendly, compassionate, professional and extremely efficient.
Excellent from as soon as they were taken on, everything worked seamlessly.
⭐⭐⭐⭐⭐
Dean and Tyler attended our mum on the day of her passing, their professionalism and compassion was what made us choose Adam and Greenwood. Natasha’s compassion, professionalism, eye for detail and overall engagement throughout was exemplary.
The peace the beauty of the site – somewhere you would want to spend time.
Besides being a green cemetery, as soon as I saw it I knew that was where I wanted us both to be laid to rest.
The attention to us, excellent communication and the attention to detail was 2nd to none.
⭐⭐⭐⭐⭐
It gave me a good feeling to have met with Herongate Wood and arranged my funeral in advance. I can now relax knowing that all of the arrangements and associated costs are taken care of, and that my loved ones will not have this burden to worry about. Thank you for looking after me and helping me to make the decisions that I have chosen. I shall be recommending you to my friends and family.
Never rushed (including on the day) it meant it was personal and how we wanted the day to be. It is the only service/funeral I personally have come away from feeling comfort & peace
The burial area is a beautiful, tranquil setting.
⭐⭐⭐⭐⭐
Alan was very helpful, very good communication. A lovely service which was made more bearable by being outside on the patio.
We value customer feedback and welcome any of our customers to complete this simple form so that we can better understand how we are performing and how we could do better.
Please take a moment to share your thoughts with us.
Thank you for your time,
The Herongate Wood Team
⭐⭐⭐⭐⭐
We both loved the idea of being under the bluebells. The staff were friendly and proffesional.
Excellent from as soon as they were taken on, everything worked seamlessly.
Highly recommend using AGW for their professional caring advice and services. No need to go to any other funeral director.
Every wish was taken care of no matter how small.
I liked the fact that you took the whole worry away from us. Every problem was taken care of at such a stressful time – it was all perfect.
The burial area is a beautiful, tranquil setting.
⭐⭐⭐⭐⭐
Alan was very helpful, very good communication. A lovely service which was made more bearable by being outside on the patio.
Everything was 1st class